Google bug can charge you for nothing

May 29th, 2007

The well-known Google monster spreads his tentacles in almost all areas. A lot of marketers use Google Adwords and that’s really effective. For lots of companies, especially for small ones it’s the major or even the one marketing channel.

I was terrified by though that we depend on Google too much. It’s like Microsoft in the era of PC.

We use Google Adwords for advertising as many other software companies around the world. And on this weekend happened very weird thing. All our ads were stopped. We couldn’t find any reason. Ads were stopped on Saturday. It’s Tuesday now and it still doesn’t work.

Here is the screenshot of our ad campaigns overview before bug occurred. I’ve hided all figures and ad names. It’s a secret 

This how google adwords account looked before bug happend

And here is another screenshot when bug occurred. Zeroes. Far and wide.

This is how adwords account looks after bug happend

When we look in to the billing info we see that payment was accepted.

Billing info

Support told us that problem that the payment hasn’t been processed. But we know that it has been. After mentioning that fact support told that there is a problem. And this problem is not resolved yet.

I used to trust to such big companies like Google, especially if you pay them for something. But this issue showed me a lot. 4 days of failure. Nobody contacted us yet besides that fact that we were assured that someone will contact us shortly. Great service!

We noticed that our ad stopped by a lucky accident. What might happen if we looked into account a month later as we do usually?

This issue making a loss to us but this is not the big think. How can we trust Google services any more?

Gmail doubles attachemnts size

May 24th, 2007

Thats great, Gmail now allows to send attacments up to 20 Mb.

Wow! Now I can send my favourites video clips to my friends.

 

Damn pitty that they can’t. That’s why I don’t like gmail, it cuts almost any attachments. What the reason?

Alcohol is best programmer friend

April 3rd, 2007

What helps to make good software? I mean really good and innovative?

Everyone developer should know – Beer!

Alcohol_1

More beer – the better is software. Every good manager should know, no beer – no coding.

Alcohol_2

Ubuntu is a great software.

April 3rd, 2007

We love Ubuntu! Really love! And use it a lot in our office.

Ubuntu_1

Ubuntu_2

Nice red disks are a great embellishment.

And how do you use Ubuntu?

Here we go!

April 3rd, 2007

Let’s rock. The blog is launched.