Why BaseCamp sucks

Basecamp logoAs many of you I heard about Basecamp from Signal vs. Noises. I saw quotes from this blog on many blogs over the Internet. And many complimentary words to 37signals too. Strange enough that their product is useless. Basecamp is project management tool but I was shocked when didn’t find there Gantt charts. What can be more convenient to draw project as Gantt chart? It’s de-facto in project management tools.

Sometime ago I worked as Project Manager. I used MS Project. Yes, it’s not the best tool for software and web-project management tool. But it works ok (it was prior the era of all those web2.0 apps)

I want to control project, I don’t want to think what color scheme I like and all this bells and whistles. That’s the main reason why Basecamp sucks.

The second is the biggest one. YOU CAN’T EXPORT DATA FROM BASECAMP. It’s the killer. I don’t know who’ll trust all projects to one SMALL company? It’s the silliest thing you can do being in business.

1. Your business now depends on this company. Let’s pray that this company will be stable.

2. Your business now depends on basecamp server reliability. Let’s pray that it won’t get down for ever.

3. Your data security in hands of 37signals. Let’s be honest, probability of hacking any well-known web software is more than in-house. You’ll never know that your data were stolen.

4. You can’t use any project data in other application. There is no any damn Outlook synchronization even.

Recently I found web-site WhyBaseCampSucks . There are a lot of reasons and arguments.

There is one thing that I like in BaseCamp though. It’s a loyalty of users. I’d like to have such web-site like WhyBaseCampSucks about my products. Why? Because if there is someone that really really hate your product. There is always someone who love it. Love with possession. If you take a look at BaseCamp community you’ll see that it looks like sect. And Jason Fried its leader.

Only mediocre and bad products have no haters. Haters and followers are always going along.

Money always there. Want to earn money, build something that people hates. It happened to Microsoft, Google and Dell.

Now playing: ClannadNeansai Mhile Gra

3 Responses to “Why BaseCamp sucks”

  1. Jason Fried says:

    You can export all your data from Basecamp in a single XML file. Click the Account tab on the Dashboard and scroll down to the bottom. You’ll see the Export link. We also have an open API so you can pull your data out, integrate our data with yours, or anything else you’d like.

  2. gourmet says:

    Thank you for that comment Jason. I was wrong on that point.

    I’m really impressed that you keep an eye on what people say about your products. Kudos!

    P.S. Google Alerts is really good thingy.

  3. Leah says:

    I’ve been experimenting with various collaboration tools and have discovered an excellent site. It is a very user friendly, web-based application that is well worth taking the time to explore. Take a few minutes and look at Projjex.com. The tutorials are excellent & you don’t need to be a Rocket Scientist to figure out how to use it. It even offers a free version so you can try it on for size.

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